Shipping
Teds Overalls Shipping FAQ
Q: What shipping options do you offer?
A: At Teds Overalls, we want your order to reach you as quickly as possible! Here’s what we’ve got:
Australia
Aus Post Express (1 to 4 business days):
Orders $0.00 and up: $15.00 AUD
Aus Post Standard (2 to 8 business days):
Orders $0.00 and up: $10.00 AUD
Orders $150.00 and up: FREE
New Zealand
Aus Post Express (2 to 5 business days): $35.00 NZD
Aus Post Standard (4 to 7 business days): $17.50 NZD
United States
Please note: Occasionally, U.S. orders may be delayed if they are held by customs. We do our best to resolve these situations as quickly as possible; however, some packages may be returned to us and require reshipping. If this happens, we’ll take care of it and get your order back on its way as soon as we can.
Aus Post International (5 to 9 business days): $15.00 USD
Aus Post International Express: $30.00 USD
Canada, Japan, United Kingdom
Aus Post International Standard (5 to 9 business days): $30.00 AUD
Q: Do you offer free shipping?
A: Yep! In Australia, if your order is $150 or more, you get free standard shipping. So, load up on those overalls!
Q: Can I track my order?
A: Absolutely! You’ll receive a tracking number as soon as your order ships, so you can follow its journey all the way to your door.
Q: I made a mistake with my shipping details, what do I do?
A: No worries! Just reach out to us ASAP, and we’ll do our best to update the shipping info before it’s on its way. The sooner, the better!
Q: Do you ship worldwide?
A: Right now, we’re shipping to Australia, New Zealand, Canada and the United States! If you’re from another country, stay tuned for updates.
Q: Can I change my shipping address after ordering?
A: If you spot a mistake or want to change your address, contact us quickly! Once it’s shipped, we can’t change it, but we’ll try our best to help out.
Q: What happens if my package gets lost or damaged?
A: Oh no! If your package is lost or damaged, let us know, and we’ll work with the carrier to make it right. We’ve got your back!
Q: Can I pick up my order in person?
A: Unfortunately, we don’t have in-person pickups at the moment, but we’ll make sure your order gets to you safely via our shipping methods.
